Refund policy
About Us
At BuyCrazy.in, our journey began with a simple idea — to make everyday shopping easier, more exciting, and truly accessible for everyone. Founded by Jigar J Kordiya, we noticed how difficult it was to find quality products at fair prices without spending hours searching online. That’s when we decided to create a store that brings together great products, reliable service, and a seamless shopping experience.
From the very beginning, our mission has been clear: to offer products that deliver real value. Every item you see on our store is carefully selected with quality, usefulness, and affordability in mind. We don’t just sell products — we aim to provide solutions that make your daily life better and more convenient.
What truly sets us apart is our commitment to our customers. We believe that trust is earned through honesty, transparency, and consistent service. Whether it’s quick support, smooth delivery, or easy returns, we always put your satisfaction first.
As we continue to grow, our goal remains the same — to build a brand that you can rely on. Thank you for being a part of our journey.
Privacy Policy
At BuyCrazy.in, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect the following information:
Personal details (name, phone number, email address)
Shipping and billing address
Payment details (processed securely via third-party providers)
Device and browsing information (IP address, browser type)
2. How We Use Your Information
We use your information to:,Process and deliver your orders,Communicate order updates and support,Improve our website and services,Send promotional offers (only if you opt-in)
3. Cookies
We use cookies to enhance your browsing experience. Cookies help us: ,Remember your preferences,Analyze website traffic,Improve functionality,You can disable cookies through your browser settings.
4. Third-Party Services
We may use trusted third-party services for:,Payment processing,Shipping and delivery,Analytics (e.g., website performance tracking),These providers only access necessary information.
5. Data Security
We implement appropriate security measures to protect your data. However, no online system is 100% secure.
6. Customer Rights
You have the right to, Access your personal data, Request corrections or deletion, Opt out of marketing communications
7. Contact Information
For any privacy-related concerns, contact us at:
📧 buycrazy.inn@gmail.com
📍 Gujarat, India
• Terms of Service
By using BuyCrazy.in, you agree to the following terms:
Account Terms.
You must provide accurate information, You are responsible for maintaining account security
Pricing and Payment
All prices are listed in INR
We reserve the right to change prices at any time
Payments must be completed before order processing
Product Descriptions
We strive for accuracy, but we do not guarantee that all product descriptions are error-free.
Order Acceptance
We reserve the right to:
Cancel or refuse any order
Limit quantities per customer
Shipping and Delivery
Delivery timelines are estimates and may vary due to external factors.
Returns and Refunds
Returns are subject to our Return Policy.
Prohibited Uses
You may not use our website for:
Illegal activities
Fraudulent transactions
Misuse of services
Limitation of Liability
We are not liable for:
Indirect or incidental damages
Delays beyond our control
Governing Law
These terms are governed by the laws of India.
Contact
📧 buycrazy.inn@gmail.com
Shipping Policy
1. Shipping Methods
We offer standard shipping across India. Delivery partners are selected based on your location.
2. Delivery Timeframes
Estimated delivery time: as Per Product 7 to 10 Days
3. Shipping Costs
Shipping charges may vary depending on the product and location.
4. Order Processing Time
Orders are processed within 1–3 business days after confirmation.
5. Tracking Information
Once shipped, you will receive a tracking ID via email or SMS.
6. Delivery Issues & Delays
Delays may occur due to:
Weather conditions
Courier issues
High demand periods
We appreciate your patience in such cases.
Return & Refund Policy
1. Return Eligibility
Products are eligible for return if:
They are damaged, defective, or incorrect
Request is raised within 7 days Replacement
2. Return Timeframe
You must request a return within 7 days of delivery.
3. Refund Process
Refunds are initiated after product inspection
Processing time: 3 to 6 Days Refund Processing Time
4. Exchange Options
We offer replacement for eligible products instead of refunds where applicable.
5. Damaged/Defective Products
If you receive a damaged item:
Contact us immediately at buycrazy.inn@gmail.com
Share photos/videos as proof
6. Non-Returnable Items
Some items may not be eligible for return, such as:
Personal use products
Items marked as non-returnable
7. Return Shipping Costs
Free for defective or incorrect products.